Nova Ops AI
ActiveYour AI dispatch coordinator. Handling routine coordination so you don't have to.
Tasks Completed Today
34
Awaiting Your Approval
3
Coordinator Hours Saved
2.4 hrs
Automation Rules
Auto Work Order Creation
Parse incoming emails and create WOs automatically
Vendor Recommendation
Score and recommend vendors based on trade, compliance, and rating
Appointment Confirmation Calls
Call vendors morning of appointment to confirm
24hr SMS Reminder
Send automated reminder day before scheduled job
Auto Progress Check-ins
SMS vendor hourly for long jobs
Scope Clarification Drafts
Draft missing-info emails for coordinator approval
Invoice Draft Generation
Draft scope narrative and invoice on closeout
Backup Vendor Activation
Auto-activate backup if primary no-shows
Human Approval Required For:
- Vendor selection on NTE > $500
- Any client-facing communication
- Invoice send
Recent Conversations
Every voice call, SMS, and email Nova Ops handled on your behalf — fully transcribed and logged.
Voice SMS Email
- 2 min agoJohn Martinez (Vendor)#4819Nova handledNova: 'Hi John, confirming your 2pm at Brooklyn tomorrow?' — John: 'Yes, I'll be there.'View full transcript →
- 8 min agoAllied Plumbing#4815Nova handledVendor: 'Checked in on site, starting diagnostic.' — Nova logged check-in.View full transcript →
- 12 min agoCVS Pharmacy — Vendors Dept#4812Nova handledNova drafted scope clarification email requesting panel amperage. Awaiting Melissa's approval.View full transcript →
- 31 min agoPanda Express — Michael Slater#4821Nova handledNova: 'Quote will be ready by EOD.' — Caller satisfied, no escalation needed.View full transcript →
- 47 min agoMike Reyes (Vendor)#4817Nova handledNova: 'Are you available for tile repair Friday 10am Queens?' — Mike: 'Confirmed.'View full transcript →
- 1 hr agoNorthgate Mall — Facilities#4803Nova handledNova sent invoice draft for review. Closeout photos attached automatically.View full transcript →